One of the Most Comprehensive in the Country
Not a lot of CFI members know CFI has one of the most comprehensive and useful website in the country. Very few company websites can match the number and quality of services the CFI website offers to its members.
Difficult to believe?
Simply open any browser and in its search bar, type the address www.cficoop.com, to find out why.
When it opens up to its home page, an array of information and services are available to the member through the simple click of the desired menu.
Want to know about your CFI COOP and the services it offers? It is all there is well laid out clickable menus.
Click the E-services button to be transported to the CFI online services page where, after one log in his user name and password, he can view his statement of accounts for deposits and loans, apply for a loan, withdraw a deposit or even update his membership profile in the CFI database. This is the first online facility of such kind ever offered by any cooperative in Asia, if not, the world.
Click the Help Desk button and it will bring a member to the most innovative client support facility in the country today. Here, after the member finishes sending his message or concern, he will not only receive a ticket number assigned to his case, he will also receive a text and email messages for every action done on his case until final resolution. He can even track the status of his case by simply entering the assigned ticket number in the track section of the same Help Desk page.
For those who want to know the maximum loanable amount one can borrow for a loan type or the monthly installments for a specified loan amount, the website has a loan calculator to provide the member this information. It has even an interest calculator to apprise a member of the amount of interest one will earn for his savings or time deposits.
Through the website, the member can also download all the prescribed forms for any type of transaction with CFI whether it will be for loans, withdrawal of deposits, membership application forms and profile updates, and even the prescribed Health care claim forms.
A member can also view instructional videos of the new CFI services such as those on Registration and use of the E=Services, the help desk, the Call Center, and many more.
The website is also the forum for members to know the latest advisories from CFI as well as recent CFI happenings and events through, news photos and articles.
Indeed, gone are the days when a member has to personally go to a CFI office, spend money on travel and waste countless hours just to transact with CFI or even just to ask for the status of his account or application.
Now, through the website, CFI is at the flick of a member’s fingertips anytime and anywhere and even in the comforts of his own home.
So, do not just take our word for it. Visit our website at www.cficoop.com to know why it is one of the best.